Case Study
DataKnowledge Delivers New Mobile Channel for Multinational Coffeehouse Chain on AWS
How a professional services firm built a scalable, cloud-native mobile platform for a 300-store coffeehouse chain — deployed in weeks, not months.
How a professional services firm built a scalable, cloud-native mobile platform for a 300-store coffeehouse chain — deployed in weeks, not months.
DataKnowledge Consultants needed to deliver a modern mobile application for one of their largest clients — a multinational coffeehouse chain with over 300 stores — enabling online ordering, loyalty points, and delivery services. MacondoTek designed and built the full cloud infrastructure on AWS, using managed services and Infrastructure as Code to deliver a scalable, secure platform in weeks.
DataKnowledge Consultants is a Colombia-based professional services company specializing in digital transformation and business intelligence, serving enterprises across the region. They partnered with MacondoTek to architect and deliver the cloud infrastructure for this engagement.
A multinational coffeehouse chain operating 300+ stores in Colombia and 100 internationally — one of the most recognized consumer brands in the country, with a growing need for a competitive digital channel.
MacondoTek is a cloud consulting and professional services firm headquartered in Atlanta, USA, with nearshore delivery teams across Latin America, specializing in cloud architecture, data platforms, and application modernization on AWS. As an AWS Advanced Tier Partner with Service Delivery Program designations for Amazon RDS and Amazon DynamoDB, MacondoTek supports organizations across the full cloud lifecycle, from migration through cloud-native development to 24/7 managed operations. Its proprietary MTK CloudOpps platform powers FinOps and cost governance engagements with enterprise-wide visibility across large multi-account AWS environments, including deep experience serving financial services organizations that must balance reliability, security, and compliance with cost optimization.
DataKnowledge needed to deliver a new mobile application for one of their largest customers to complement their physical stores presence, allow them to reach new clients and retain existing ones by enhancing the communication and sales experience. The client needed an efficient and reliable digital tool, integrated with their stores and CRM systems to provide a better customer experience, including online ordering, delivery services, and management of loyalty points.
Time to market was critical, as the lack of a mobile presence presented the client with multiple problems, including:
DataKnowledge needed to stay focused on their core business and avoid maintaining I.T. infrastructure in-house, preferring managed services and partners to provide a robust and secure solution with minimal operational overhead.
AWS accounts were created under AWS Control Tower to separate development and production systems and allow Single Sign-On for all operational and development resources requiring console access.
All infrastructure was built using Infrastructure as Code (Terraform) and deployed via CI/CD pipelines, ensuring consistency and a full audit trail of all changes.
The solution included:
Operational overhead was significantly reduced, allowing the team to focus on application improvements rather than infrastructure operations. All services are deployed across multiple Availability Zones, making the platform self-healing and resilient to localized outages — delivering the reliability expected by a high-profile consumer brand.
MacondoTek designed the full AWS architecture from scratch — Kubernetes, managed databases, CDN, and event-driven microservices — optimized for a high-traffic consumer mobile app.
A core challenge was accommodating unknown growth without pre-provisioning idle servers. AWS managed services scale automatically with demand — the platform absorbs traffic spikes without manual intervention or wasted capacity.
All infrastructure was built with Terraform and deployed via CI/CD pipelines, ensuring consistency, auditability, and zero-drift environments from day one.
WAF, CloudFront, IAM policies, and network segmentation were implemented from the start, meeting the client's corporate security standards and enabling PCI-ready operations.
By leveraging AWS managed services and proven architecture patterns, MacondoTek delivered a production-ready platform in weeks — eliminating the traditional months-long infrastructure provisioning cycle.
